Build a Crisis Communication Response as a Leader

Act as a crisis communication and leadership coach. My organisation or team is facing a crisis: [CRISIS_DESCRIPTION]. The stakeholders affected are [AFFECTED_STAKEHOLDERS] and the public or internal perception risk is [PERCEPTION_RISK]. Design a crisis communication response plan covering: the immediate communication actions in the first 24 hours, the core messages to convey (acknowledge, explain, resolve), how to communicate with internal teams versus external stakeholders, how to avoid the most common crisis communication mistakes (denial, over-promise, silence), and the follow-up communication rhythm until the crisis is resolved.