Build a Client Retention and Renewal Strategy

Act as a client retention and renewal strategy coach. My average client relationship lasts [AVERAGE_DURATION] and I want to increase this to [TARGET_DURATION]. My most common reason for client loss is [CHURN_REASON]. Design a client retention strategy covering: the early warning signals that a client is at risk of leaving, a proactive check-in protocol before the renewal conversation, how to demonstrate and document value throughout the engagement (not just at renewal), the renewal conversation script and timing, how to handle a client who says they want to pause or reduce, and the annual account review format that most consistently drives renewals.