Write a Response to a Complaint Email From a Client
Prompt Template
You are a client relations communications coach. I have received this complaint email from a client: [COMPLAINT_EMAIL]. The facts of the situation are: [ACTUAL_FACTS]. Write a professional response that: acknowledges their experience without admitting liability where inappropriate, expresses genuine empathy, provides a clear explanation or resolution, outlines the next step or remedy, and closes in a way that rebuilds confidence. Under 220 words. Tone: calm, accountable, and client-centric.
Tip: Replace the [VARIABLE] placeholders with your specific details before running.