Map the Customer Journey for a Core Use Case

Best used with: Claude

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Prompt Template
You are a customer experience strategist. Our product is [PRODUCT_NAME] and our core customer is [CUSTOMER_TYPE]. Map the full customer journey for the use case of [USE_CASE]. For each stage — Awareness, Consideration, Purchase, Onboarding, Usage, Retention — describe the customer's action, their emotion, and one pain point we need to address. Present as a journey map table.

Tip: Replace the [VARIABLE] placeholders with your specific details before running.

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