Analyse NPS Feedback to Identify Improvement Areas
Prompt Template
Act as a customer experience analyst. Here are verbatim NPS survey responses from our customers about [PRODUCT_OR_SERVICE]: [NPS_RESPONSES]. Analyse the responses and identify the top 3 themes driving detractor scores and the top 3 themes driving promoter scores. Present as a table. Then write a one-paragraph executive summary with 3 prioritised improvement actions we should take in the next 60 days.
Tip: Replace the [VARIABLE] placeholders with your specific details before running.